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Important Notices

Use secure messaging instead of regular email.

Secure messaging is recommended in place of regular email, especially if you’re sending us personal information. Just log in or from HRAgo® (mobile app) and click the envelope icon.


We don’t want to lose track of you! Make sure we have your current address.

Log in and click My Profile to check and update your mailing address and other important information.

We’ve implemented multifactor authentication for your protection.

Protecting your personal information is something we take very seriously. That’s why we’ve implemented multifactor authentication (MFA) for all online logins. After entering your username and password, just follow the directions and choose how you’d like to set up MFA for your account.


MFA better protects you by adding another layer of security. It makes it harder for thieves to log in as if they were you and steal your personal information. With MFA, bad actors would need to know your mobile number and/or email address in addition to your username and password to gain access to your account.


Register online to help protect your privacy.

It’s never been more important to protect your privacy. We use several proactive measures to maintain the highest levels of security. But, you can help by registering online and creating a username and password. This will help protect your account against unauthorized access. Just click the Participant Login button, and follow the instructions.

The annual Medicare Part D Notice is available.

This is a required annual notice about prescription drug coverage provided by the VEBA Plan and Medicare Part D. Please read it carefully, and keep it on file for future reference. To review online, log in and click Resources, or contact our Customer Care Center to request a paper copy.

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