Tips to expedite your claim

1.       Fully complete all requested information.  Missing information may delay the processing of your claim and could result in your claim being denied.  Don’t forget to sign and date the form.

2.       Attach itemized verification for each expense or service.  Generally, verification should contain (1) patient (covered individual) name; (2) date item was purchased or service was provided; (3) description of expense or service; and (4) out-of-pocket amount.  Acceptable forms of verification include (1) an explanation of benefits (EOB); (2) an itemized billing or statement from your provider; or (3) a detailed receipt for prescription or over-the-counter (OTC) medications.  Cancelled checks, credit or debit card receipts, balance forward or payment on account statements, and EOBs which indicate that final insurance payment has not yet been determined are not acceptable. 

3.       For qualified insurance premium reimbursement, you must attach documentation which includes the following: (1) name(s) of covered individual(s); (2) premium amount(s); (3) policy period; and (4) insurance provider name and address. This information is typically contained on your premium billing notice.  NOTE: Premiums paid by an employer, or premiums that are or could be deducted pre-tax through your or your spouse’s employer, are not eligible for reimbursement. If you request reimbursement of after-tax premiums deducted from your (or your spouse's) paycheck, you should include a letter from the employer which confirms that a pre-tax option for the payment of such premiums is not available.

4.       Sign up for direct deposit; its faster and more secure.  Login to myVEBA Plan online and click Direct deposit election.